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Cookie Policy

SmileAiXl - Minimal Cookie Usage

Effective Date: Immediate
Privacy-First Approach

SmileAiXl uses minimal cookies. Our Passkey Authentication and JWT system eliminates the need for traditional session tracking cookies.

1. What Are Cookies?

SmileAiXl uses minimal cookies. Because our system relies on Passkey Authentication and JWT (JSON Web Tokens) for security, we do not use traditional session cookies for tracking.

Our Approach

Unlike traditional web applications that rely heavily on cookies, SmileAiXl's modern authentication system minimizes cookie usage while maintaining security and functionality.

2. Essential Cookies (Strictly Necessary)

These are required for the app to function. You cannot turn them off.

Cookie Name Purpose Duration Type
auth_token Keeps you logged in securely during your session Session Essential
tenant_id Ensures you see data for your hospital branch only (Multi-tenant isolation) Session Essential
device_trust Verifies that your device is authorized for Passkey login 30 days Essential

3. Functional Cookies

These cookies enhance your experience but are not essential for basic functionality.

theme_pref

Purpose: Remembers if you prefer Dark Mode or Light Mode

Duration: 1 year

Functional

dashboard_layout

Purpose: Remembers your preferred widget arrangement on the SmileAiXl Dashboard

Duration: 6 months

Functional

4. No Ad-Tracking

Privacy Guarantee
No Advertising Cookies

We do not use advertising cookies

No Data Sales

We do not sell your data to advertisers

No External Tracking

We do not track your browsing outside SmileAiXl

5. Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

  • Block all cookies
  • Block third-party cookies
  • Delete existing cookies
  • Set cookie expiration preferences
Important Note

Blocking essential cookies will prevent SmileAiXl from functioning properly:

  • You won't be able to log in
  • Multi-tenant isolation may fail
  • Security features may not work

6. Third-Party Services

SmileAiXl may integrate with third-party services that use their own cookies:

Service Purpose Cookie Policy
WhatsApp Business API Patient messaging WhatsApp Privacy Policy
SMS Gateway SMS notifications Provider-specific policies

7. Updates to This Policy

We may update this Cookie Policy from time to time. When we do, we will:

  • Update the "Effective Date" at the top of this page
  • Notify users of significant changes
  • Maintain previous versions for reference

8. Contact Information

For questions about our Cookie Policy:

  • Email: [email protected]
  • Phone: +91 9368997410
  • Address: Ghous E Azam Hospital, Bareilly, UP 243001